Helmut Top Julia Heuer

Fast Shipping and Professional Packing

Thanks to our longstanding association with UPS FedEx DHL as well as other major international carriers, we are able to provide various shipping options. Our warehouse staff is expertly trained and will wrap your goods in accordance to our exact and precise specifications. Prior to shipping the goods are thoroughly inspected and secured. We ship to hundreds of thousands of customers every day across different countries. The fact that we're committed to becoming the biggest online retailer in the world is evident. The warehouses and centers of distribution are situated in Europe, as well as the USA.

Orders with more than 1 item are given processing time according to each item.

Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders are delivered within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

Due to multiple parties, including the factory and the warehouse, we are unable to effectively manage inventory. The stock can change at any moment. It is possible that your order may be out of stock after the order has been placed.

Our policy lasts thirty days. If you don't receive your item within 30 days, we are unable to offer either a return or exchange.

To be eligible for a refund, your item must be in good condition and in the same state that you received it in. The item must be in its original packaging.